Step. 1
Customer presents his/her eGift card at counter
(In print form or digital)
Step. 2
Note eGift Card / Voucher number & ask for Mobile number
(Please remind customer to ensure that mobile number is the same on which SMS of giftkarte was received)
Step. 3
Call GiftKarte Helpline (021 3873 2018 / 0333 0337749) & request redemption
OR
Visit the below link, input voucher code & last 4 digits of mobile number & click for automated redemption
www.giftkarte.com/voucher_authentication